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Internet Services

AOL - AOL - given free trial of AutoAdvantage - cancelled but still charge - got refund but still frustrating experience

Posted: 20th of Mar, 2003, 12:00am CST by e2731205 in Internet Services

AOL - Dell Computer - gave AOL credit card number - resulted in unwanted services and charges - ongoing hassle with AOL

Posted: 19th of Mar, 2003, 12:00am CST by e41f8a71 in Internet Services

AOL - AOL Broadband - terrible experience setting up new service - poor customer support experience

Posted: 15th of Mar, 2003, 12:00am CST by c9137018 in Internet Services

AOL - AOL - cancelled free trial - charged each of the next four months - terrible billing experience

Posted: 13th of Mar, 2003, 12:00am CST by c55ebb98 in Internet Services

AOL - AOL - got 6 months free with purchase of new Dell Computer - then experienced unfair billing tactics

Posted: 12th of Mar, 2003, 12:00am CST by b3e50e27 in Internet Services

AOL - AOL - ongoing billing problems - filed complaint with BBB of Northwest Florida

Posted: 5th of Mar, 2003, 12:00am CST by 3ad5c44e in Internet Services

AOL - AOL - purchased Dell PC with 6 month trial - trouble with account cancellation

Posted: 26th of Feb, 2003, 12:00am CST by 754a4a85 in Internet Services

AOL - AOL - trying to cancel account - receiving the run-around - told didn't receive two faxes - given incorrect fax number, twice - terrible service experience

Posted: 19th of Feb, 2003, 12:00am CST by e5e15e16 in Internet Services

AOL - AOL - problems with credit card billing / direct billing

Posted: 11th of Feb, 2003, 12:00am CST by b1a7bbff in Internet Services

AOL - AOL - child signed up for two billable accounts, which weren't approved by adult

Posted: 4th of Feb, 2003, 12:00am CST by a100dfe5 in Internet Services

AOL - AOL - unauthorized charge on credit card - AOL won't advise name that signed up for the service, despite it being charged to credit card

Posted: 28th of Jan, 2003, 12:00am CST by 4150dd35 in Internet Services

AOL - AOL - moved to Lake Placid, FL - no local dialup number - told would be credited for additional expense - unresolved billing problems resulted

Posted: 27th of Jan, 2003, 12:00am CST by d37e57ab in Internet Services

AOL - AOL - transferred monthly billing from one credit card to another - then billed on both cards

Posted: 27th of Jan, 2003, 12:00am CST by 2bb79a4a in Internet Services

Adelphia - Adelphia PowerLink - Adelphia Communications Corporation - purchased modem didn't work - customer service problems ensue

Posted: 27th of Jan, 2003, 12:00am CST by 840745a3 in Internet Services

AOL - AOL - attempted to cancel, but then promised, but didn't receive 90 days free service

Posted: 26th of Jan, 2003, 12:00am CST by 113b744f in Internet Services

AOL - AOL - new account created without authorizing, resulting in double billing - being billed for unfair charges

Posted: 22nd of Jan, 2003, 12:00am CST by 4076176a in Internet Services

AOL - AOL - wanted to cancel -given 2 free months then forgot to cancel again - very upset about trouble with account cancellation

Posted: 22nd of Jan, 2003, 12:00am CST by becf2454 in Internet Services

AOL - AOL service - received a year free of service when purchased a Gateway PC - trouble cancelling service

Posted: 9th of Jan, 2003, 12:00am CST by 2427a8c9 in Internet Services

AOL - AOL - took free trial - ended up with unauthorized charge for $ 79.99 AOL Credit Alert

Posted: 4th of Jan, 2003, 12:00am CST by 4ec713b1 in Internet Services

AT&T - AT&T Worldnet Service - trouble with account cancellation

Posted: 4th of Jan, 2003, 12:00am CST by 38a79263 in Internet Services
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