Hecht's at Landmark Center, Alexendria, VA - stock items piled in the aisles - hard to manuver stroller around - long line in ladies department, so left merchandise and store without making purchases

# 5 for September 28, 2003

Complaints.com received the following on September 27, 2003:

From:

RE: Hecht's at Landmark Center, Alexendria, VA - stock items piled in the aisles - hard to manuver stroller around - long line in ladies department, so left merchandise and store without making purchases

HECHT'S AT LANDMARK, CUSTOMER SERVICE

MORNING TIMES ARE EASIER FOR AT-HOME MOMS AND OTHER MOMS WITH CHILDREN.

HOWEVER, THEY HAD STOCK PILED UP EVERYWHERE AND IT WAS VERY HARD TO MANUVER MY

STROLLER AROUND BECAUSE OF LACK OF SPACE.

WHEN I FINALLY GOT DONE. THERE WAS JUST ONE REGISTER OPEN IN THE WHOLE LADIES DEPARTMENT WITH A LOOONG LINE.

SO I HAD TO LEAVE MY MERCHANDISE THERE AND COME BACK EMPTY HANDED WITH MY WHOLE

HOUR WASTED.