2000 Ford Focus - paid $ 165 to get ignition switched fixed - 14 months later ignition switch began to stick again

# 8 for September 27, 2003

Complaints.com received the following on September 26, 2003:

From:

RE: 2000 Ford Focus - paid $ 165 to get ignition switched fixed - 14 months later ignition switch began to stick again On June 16, 2001 I bought my 2000 Ford Focus. On June 03, 2002 I had to have my car towed to the dealer and have the ignition switch fixed. I could put my key in the ignition, but then it wouldn’t turn.

This cost me $165.00. In August 2003 my cars ignition started to stick again. I call the 800 number for Ford and was told (exact words) “That’s too bad; our warranty only is good for one year.” I told him it was only a little over one year since I put all of that money into the same problem, I believe Ford should take care of this problem. He said there is nothing we can do.

I would have to pay for it to be repaired again and just hold the receipt. (In case of a recall) I could not get any help unless there was a recall on this item. That is pretty sad that Ford can not give a warranty for more than a year on there products.

If they have such little faith in there products then why should we trust them? Now my car won’t start at all. I am at a loss as to what do. I can not afford to keep putting money into this car every year for the same problem. Any suggestions as to what I can do? I would appreciate it. Thank you D Naqvi