SupplementsToGo.com - wrong shipping date advised - shipment arrived with 20 pills missing from package

# 7 for September 27, 2003

Complaints.com received the following on September 26, 2003:

From:

RE: SupplementsToGo.com - wrong shipping date advised - shipment arrived with 20 pills missing from package

Re: Supplements To Go.com

This is a company I decided to order Metabolife through, under your internet service on Sunday the 20th.

First, they lied about shipping. I was told on Tuesday evening when I called the order#877 517-4652, that it went our MOnday, because they ship the next day.

When I did not get it by Thursday, I called the cust svc# 513 451-2487 about 4:30pm EST. I was told then it went out Wednesday because they just got in 80 bottles in. I found out today, it was sent overnite on thursday!

To add insult to injury, the foil seal was ripped open and the top was partially on, and 20 pills were missing!!!

Not only when I never order from this company again, I will not trust Yahoo.

I called their customer service at 4:45pm and got voicemail! Chennetta Jenkins