HCI Direct - receiving past due notices - never ordered anything

# 8 for September 25, 2003

Complaints.com received the following business reply on October 1, 2003:

From:

RE: HCI Direct

Good morning, Thank you for contacting Silkies. We will be happy to help you. In order for us to assist you we need both your account number and your request in one email message. Please reply directly to this message with your account number (or your complete name and address) and your reason for contacting us. Or you may call customer service at 1-800-989-3695. Tammi Silkies Customer Service Agent 280

Complaints.com received the following on September 24, 2003:

From: Email User

RE: HCI Direct - receiving past due notices - never ordered anything I have been receiving past due notices. What is odd is that I do not owe anything to this company as I have not ordered nor received any other items from them since I was billed last.

They do not list a phone number on the amount due notice-how does one get hold of them ? Voni Eisenbeis