Consumer Services Center (CSC) out of Baltimore, MD - paid $ 229 for credit card not received

Complaints.com received the following consumer message on September 20, 2002:

From:

RE: Consumer Services Center (CSC) out of Baltimore, MD - paid $ 229 for credit card not received

Dear Gentleperson(s): On June 24, 2002 I was contacted by Consumer Services Center (CSC) out of Baltimore, Maryland who offered me a Visa Gold Card for a one time fee of $229.00 that was taken off of my bank account on June 25, 2002.

I ws ssurred that it would only take no more than 15 working days to get to me, this was promised to me by the sales rep Billy Lowe, badge #4202 or 4207. After many calls to CSC, speaking to a Shannon Regis,

(very rude person), a Kiana, (another rude person), a Terrell who was nice, and Lee Brown, supervisor, I was told that it had gone in the mail on July 3, 2002.

I had explained many times that I did not receive anything and was assurred that another was sent out in August. This morning when my wife tried to get hold of someone regarding this matter, again people mentioned above (Shannon & Kiana) were very rude to my wife, hanging up the telephone and refusing to connect her with Lee Brown, which led to this complaint. I do not know what it is you can do for me but I want one of two thisng that I should be entitled to by law: 1) I want the credit card package sent to me via overnight mail return receipt requested to assure delivery, or 2) I want my $229.00 returned to me with ALL interest that was collected by CSC and there should be a penalty attached for the inconvenience I have been put through. The particulars that I have for this place is as follows: Consumer Services Center

P.O. Box 21302

Baltimore, MD 21285

(866) 493-2061 Any help or direction will be greatly appreciated. Sincerely, Michael Robles