Los Angeles Times newspaper - delivery of newspaper is not consistent - trouble with customer service

Complaints.com received the following consumer message on September 15, 2002:

From:

RE: Los Angeles Times newspaper - delivery of newspaper is not consistent - trouble with customer service

I subscibe to the times..however, my delivery is not consistent...some days the paper comes and sometimes it doesn't...i'm tryinf to keep up with the progress of a local highschool team

...it's very difficult to research this team on-line because they are not that good, but i just wanted to know how they did friday night...my saturday paper didn't come..i'm pissed..

i try to go online to contact their customer service concerning home delivery...can't find it..i took 2 hours out of my life to find their cuastomer sderce to no avail on-line...what a crock, for such a large and well renown company...it's sunday, ohh i'm lucky, it came today...mike