This privacy statement applies to the Complaints.com site and service. Questions or concerns regarding this statement should be directed to Sagacity Corporation is the name of the company which owns and operates the Complaints.com Web site and service, (“Complaints.com”).
401 N Wabash Ave., Unit 31D
Chicago, IL 60611
Please do not USPS mail or FAX consumer complaint letters to Complaints.com.
Complaints.com is a free site for all visitors, including consumers and businesses. Complaints.com does not censor posted consumer messages, or business replies, or investigate them for accuracy.
Email addresses are NOT sold or shared, in ANY way.
Complaints.com doesn’t share or sell or disclose any personally-identifiable information (such as name, email address, physical address, phone number, etc.) with anyone. Information is only shared with third parties on anonymous, aggregate basis, for research purposes.
Message author (complaint posters, business replies, comment writers, etc.) email addresses are not displayed by Complaints.com, including any other personally-identifying information. Our message system allows people to contact each other on the site (if that option is chosen to be OK with the message author) without revealing e-mail addresses.
The only way personally-identifiable information could be disclosed is it’s done by the message author, in the body of his or her own personally-authored message. The message author is given the opportunity to preview what is being posted, to see exactly what was typed by the message author, and confirm that it’s correct, prior to the message going live on the Complaints.com site. Even after the message is live, however the message author can edit and / or delete his or her own personally authored message at any time using the tools provided by the site, in an automatic fashion. The message author can chose to post their own message, edit their own message, delete their own message, at any time.
Complaints.com does not supplement Personally Identifiable Information collected on its site with information from any other sources.
Personally Identifiable Information and / or Third Party Personally Identifiable Information is subject to disclosure to the appropriate authorities pursuant to judicial or other government subpoenas, warrants, or orders.
This means that consumer and business messages posted to Complaints.com will be disclosed to the appropriate authorities pursuant to judicial or other government subpoenas, warrants, or orders.
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