AOL v7.0 - unable to find out installed program size of AOL v9.0 - can't get answer from AOL

# 21 for October 9, 2003

Complaints.com received the following on October 8, 2003:

From:

RE: AOL v7.0 - unable to find out installed program size of AOL v9.0 - can't get answer from AOL

Complaint1/

I have AOL 7.00,Every week I am being harassed to switch to AOL 9 or broadband These idiots do not consider my finances, nor tell me how many MB-s these softwares consume. I was even called up for broadband. Now I experience interrupted internet times"connection lost". 2/ for 2 days I tried to e-mail the Austrian Pension insttitute. They gave in the mail two e-mail adresses/

No matter which adress I tried "Mailer-Daemon"called it undeliverable.There is no one to turn to,I called AOL< Hung on the phone with all the menus, got only stupid advise: "go to keyword, get suggestion box"Of course it did not help This stupid Mailer-Daemon makes me mad, bot addresses are correct. I dont even know the administrative adress of AOL to write my complaint

What do you suggest ?