ecostumes.com - unable to get order status - have attempted to cancel order, with no reply yet

# 25 for October 30, 2003

Complaints.com received the following on October 29, 2003:

From:

RE: ecostumes.com - unable to get order status - have attempted to cancel order, with no reply yet

I ordered a costume from them, and was left to guess the status of my order for days on end. I emailed them to cancel my order, and have received no response.

When i tried to call their contact number (which is a long distance call) to cancel, I received a busy signal, or ended up getting disconnected each and every time I called.

When the automated system attempted to connect me to a live person, a cancellation destination, or a

destination to leave contact information; I received a message stating that my call had been terminated.

The ecostumes.com "staff" appears to be uncaring in my experience.

Thank you,

Lis

Comment On This

Buyer beware!

Last year I ordered a costume from ecostumes.com. For a $50 costume it was very poor quality! It wasn't even made of the material advertised and the zipper broke when I put it on. I will never purchase from them again!