DVD movies - bonus footage or extended version DVD movies - should be able to exchange regular DVDs for bonus footage DVD

# 10 for October 30, 2003

Complaints.com received the following on October 29, 2003:

From:

RE: DVD movies - bonus footage or extended version DVD movies - should be able to exchange regular DVDs for bonus footage DVD

I dont think its fair to put out a DVD of a movie then a few months later put out the same movie with bonus footage or extended versions. It should be illegal. if your putting out a movie let the public know that a newer

version will be released later w/ bonus features or footage.

This way we are not scammed into buying two of the same movie. They should refund your current movie or exchange it for the newer one, after all its the same price(which they will probably hike up if this scam is ever realized). Its just a way to scam the movie loving public out of more money.

They know there going to release the extended versions prior to putting out the first DVD , it all a big SCAM!! Im sick of these companies taking advantage of us. Examples of movies with bonus footage after a first release would be: Lord of the rings 1 and 2 American Pie Fast and furiuos....the list is endless. Your not told that another version until the sales begin to drop. Then Lets release the extended versions, ok well i already bought your movie will you exchange it for the newer one Had i known i would of waited!! thank you.