gofastparts.com - pair $ 1,017.10 for Xenon body kit - haven't received order yet - unable to contact company

# 11 for October 11, 2003

Complaints.com received the following on October 10, 2003:

From:

RE: gofastparts.com - pair $ 1,017.10 for Xenon body kit - haven't received order yet - unable to contact company

I ordered a Xenon body kit from team-performance aka gofastparts.com. I have not been able to contact them again about this order. I was told I would receive it in two weeks. Not delivered. I have been placed on hold for over ten hours total over six times I have called them.

I have sent emails to customer service, no replies. My credit card was charged 1017.10 the day after I placed the order. The team-performance.com url now transfer me to ameriplanusa.autoworldaccessory.com.

They all have the same phone system, and once you place an order you can never get thru again.