Teco's at Dukes Green Feltham, UK - service could be friendlier

# 8 for October 10, 2003

Complaints.com received the following on October 9, 2003:

From:

RE: Teco's at Dukes Green Feltham, UK - service could be friendlier

re :Teco's at Dukes Green Feltham.I'm complaining about the lack of customer service.I've gone to Tesco's on numerous occasions,and many though not all cashier staff find it hard to make eye contact with you and offer a polite hello and goodbye,also another point.

would it be possible for your staff to actually hand back credit/dedit cards to the customer instead of placing them on the counter.this is especially true for the people working in the garage ,who I find to be quite unfriendly.

Maybe on going customer service training would be appropiate.In saying this the staff in the main building have always been quite polite