e-cdorder.com - ordered Netscape 7 - haven't received order set

Complaints.com received the following consumer message on October 8, 2002:

From:

RE: e-cdorder.com - ordered Netscape 7 - haven't received order set

I ordered by receiving an advertisement received by e-mail . The adress given to me in your original e-mail , for me to follow thru with the purchase was the following: (https://secure.e-cdorder.com/customer service/orderDetail.jsp?id7706)

A few months ago ,I ordered a netscape 7 ans give my visa number. Order #7706 . I have not received the cd yet . What happens ?

answer to Email User