Janet Frazer Catalogue (part of the Littlewoods Group) - items in Littlewoods Extra catalogue less expensive than items in Janet Frazer catalogue

Posted on Sunday, October 27th, 2002 at 12:00am CDT by 22b5d097

Company: Janet Frazer Catalogue (part of the Littlewoods Group) - items in Littlewoods Extra catalogue less expensive than items in Janet Frazer catalogue

Category: Other

Complaints.com received the following consumer message on October 25, 2002:

From: RE: Janet Frazer Catalogue (part of the Littlewoods Group) - items in Littlewoods Extra catalogue less expensive than items in Janet Frazer catalogue

I have complained to Janet Frazer catalogue, who are part of the Littlewoods Group, as they accidentally sent through a Littlewoods Extra catalogue to me and when I looked at it I discovered that everything in that catalogue is much cheaper than the Janet Frazer catalogue, including items I had recently purchased at a more expensive price. I was shocked to find this and find it completely unbelievable that they can get away with charging one set of customers one price and another set a much higher price. Is this allowed please? I have complained to them about this and all they say is that I "could apply for a Little woods Extra account". In the meantime I know I have been overcharged for some items of clothing. Your response would be appreciated. Kinds rgds,

Cath


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