Zagat.com - unable to opt-out of receiving third-part soliciations during initial registration process - privacy policy reads this is possible, but it's not

Complaints.com received the following consumer message on October 9, 2002:

From:

RE: Zagat.com - unable to opt-out of receiving third-part soliciations during initial registration process - privacy policy reads this is possible, but it's not

Zagat.com's privacy policy says that the customer can opt out of receiving third-party solicitations, during the initial registration. This is not the case. I think that Zagat.com is failing to conform to its own privacy policy. ------------------------------------------------------

Roland T. Rust

David Bruce Smith Chair in Marketing

Director, Center for e-Service

Chair, Department of Marketing

Robert H. Smith School of Business

University of Maryland

College Park, MD 20742

email: Email User

Phone: 301-405-4300

fax: 301-314-2831

Center for e-Service web site: www.rhsmith.umd.edu/ces