AAMCO, Knoxville, TN - paid $ 1975 for transmission repair for 1994 Mazda Navajo - upset with quality of repair received

Complaints.com received the following consumer message on October 9, 2002:

From:

RE: AAMCO, Knoxville, TN - paid $ 1975 for transmission repair for 1994 Mazda Navajo - upset with quality of repair received

Took our 1994 Mazda Navajo to aamco in knoxville,tn. for trans. repair. Cost was $1975. They had the truck for 9 days. After we had it back for 2 days, it was not fixed.

We took it back, still not fixed,, took it back, no! not fixed. E-mailed aamco, custormer service contacted us, was very polite asked us to take it back. We did, aamco paid for car rental, they had the truck for 4 days. It's still not fixed. Called aamco and asked for a refund.

They said take it to the other aamco in knoxville. I don't think so! It is the same owner. We had the truck test driven by a local trans. repair & he said they did a fine job, if it was a $500. repair. The trans. is slushy & slow. It will probably last a year. Gee!

Just when the warranty runs out. Isn't aamcos' motto "We fix it right the first time" ? I don't think so!! We want a REFUND !!!

Comment On This

I just spent $3400.00 on my transmission with AA (F-Me)MCO and after 4 months the damn thing is slipping again, they won't return my phone calls, and when I show up at their shop in Van Nuys,CA the dude behind the counter is absent and won't return pages. They kept my car for 3 weeks initially and it is now worse than when I took it in. Does the BAR work in this case...anyone?