Complaints.com

Amazon.com - purchased music CD Befriended by The Innocence Mission - led to believe that delivery would be within 3 days - later notified via e-mail of 4-6 week delay in shipment

 
</font><font size="2" face="Arial, Helvetica, sans-serif">Amazon.com - purchased music CD Befriended by The Innocence Mission - led to believe that delivery would be within 3 days - later notified via e-mail of 4-6 week delay in shipment


 

 

 


From:

 

RE: Amazon.com - purchased music CD Befriended by The Innocence Mission - led to believe that delivery would be within 3 days - later notified via e-mail of 4-6 week delay in shipment

 

After outstanding 5 Star reviews I decided to try to buy a CD by "The Innocence Mission" called "Befriended", on 10th November 2003 dispatch was within three days according to Amazon's site. I was excited and anticipated a quick delivery of some beautiful music. On 19th November 2003 I read somewhere that the release date was 24th November 2003 and whilst sad at being misled saw no point in changing supplier. Today (24th November 2003) mid-morning, I received an e-mail from Amacon telling me of another 4-6 week delay, no reason given. What are they up to ? Over promise and under deliver, is that their mission ? I feel very very saddened by their conmanship, my local HMV had the disc in store, top service with no hassle. Please post this on your site, this behaviour by Amazon smacks of deliberate trickery and iffy corporate governance. Thank you, Jon

From: Message Author (click here to email author)
Date: Wednesday, 26-Nov-03 00:00:00 CST

Business: Reply Online   Consumer: Comment On This

 

Keyword Tags

Search our consumer complaints database
Browse complaintsdatesdates