AOL Pogo Games - unable to access pogo games for the last week - not getting the free access promised as AOL members

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RE: AOL Pogo Games - unable to access pogo games for the last week - not getting the free access promised as AOL members

AS REGULAR PLAYERS OF THE POGO GAMES (WORD WHOMP ETC.) WE FIND THAT FOR THE PAST WEEK WE HAVE NOT BEEN ABLE TO GET INTO THE POGO GAMES.

AOL'S ANSWER TO FIXING OUR PROBLEM WAS TO HAVE US WRITE TO POGO GAMES. POGO HAS GIVEN US SOME ADVICE TOWARD CORRECTING THE PROBLEM, BUT IT STILL HAS NOT BEEN CORRECTED. WE HAVE FOLLOWED ALL INSTRUCTIONS, BUT TO NO AVAIL.

AS AOL MEMBERS, AOL PROMISES EXCLUSIVE FREE ACCESS TO THE NEW CLUB POGO GAMES. WELL, UNFORTUNATELY, WE HAVEN'T BEEN ABLE TO PARTICIPATE.

SINCERELY,

AN UNHAPPY CUSTOMER

AND TO ADD INSULT TO INJURY--------------------------------

IN ATTEMPTING TO SEND THIS TO AOL FEEDBACK, THIS IS WHAT APPEARED ON MY SCREEN:

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