Half.com - e-mails ignored - description of poor experience
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Half.com - e-mails ignored - description of poor experience
Complaints.com received the following consumer message on November 5, 2002:
From: RE: Half.com - e-mails ignored - description of poor experience
After I registered as a customer with half.com to cell VHS videos and sold one of these, half-com sent me an e-mail advising that since I had elected to have them send me a check for the sale, rather than direct bank deposit, they would not send me a check because the amount due me did not meet their minimum requirement for issuing checks. I have made multiple attempts to contact them via e-mail to let them know that I have no intention of putting my checking account number out on the Internet and asking them to contact me to see what other accommodation could be made, but half.com has chosen to ignore these.
The bottom-line for me is this: (1) someone else has my video, (2) half.com has my money, and (3) I have nothing (and less than nothing when the time-value of money is factored into this equation). I know of no other company that changes the rules by which they conduct business to avoid paying a customer what is legitimately owed that customer and then, to further mire themselves in dishonest practices, throw up a wall of silence when the customer tries to resolve the issue. Please let this be a warning to anyone who attempts to do business with half.com. Thank you, S. C. Miller From: Message Author (click here to email author) Date: Thursday, 07-Nov-02 00:00:00 CST Business: Reply Online Consumer: Comment On This |
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