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AOL - 3 month trial - forgot password and AOL then said cancellation wasn't possible - continue to charge card - haven't received refund

 
AOL - 3 month trial - forgot password and AOL then said cancellation wasn't possible - continue to charge card - haven't received refund</font> <p><font size="2" face="Arial, Helvetica, sans-serif">AOL online/trial disc. I used AOL for 10 days on a 3 mon


 

 

 

Complaints.com received the following consumer message on November 22, 2002:

 

From:

 

RE: AOL - 3 month trial - forgot password and AOL then said cancellation wasn't possible - continue to charge card - haven't received refund AOL online/trial disc. I used AOL for 10 days on a 3 month trial disc. I unsuccessfully tried to cancel multiple times (I’d forgotten my password and they claimed I could not cancel!)…they continue to charge my credit card even after they said they would stop doing it.

 

The say they’ll refund only 2 months, but still no refund even for that.

 

 

From: Message Author (click here to email author)
Date: Sunday, 24-Nov-02 00:00:00 CST

Business: Reply Online   Consumer: Comment On This

 

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