Jiffy Lube, Ewing, NJ - tires not inflated properly - batter needed water added, but water wasn't added - was incorrectly told battery was a 'sealed' battery

Posted on Saturday, November 16th, 2002 at 12:00am CST by e2a41f03

Company: Jiffy Lube, Ewing, NJ - tires not inflated properly - batter needed water added, but water wasn't added - was incorrectly told battery was a 'sealed' battery

Category: Other

Complaints.com received the following consumer message on November 14, 2002:

From:

RE: Jiffy Lube, Ewing, NJ - tires not inflated properly - batter needed water added, but water wasn't added - was incorrectly told battery was a 'sealed' battery

HELLO- A FRIEND TOLD ME ABOUT YOUR WEBSITE RECENTLY AND I THOUGHT MY EXPERIENCE WITH JIFFY LUBE WAS WORTH SHARING WITH YOU.

RECENTLY I TOOK MY 2000 JEEP TO A LOCAL JIFFY LUBE IN EWING NJ. AFTERWARDS I TOOK IT TO MY PERSONAL MECHANIC AFTER THEY TOLD ME SEVERAL THINGS NEEDED REPAIR/ATTENTION. MY MECHANIC FOUND THAT ALL 4 TIRES WERE FILLED AT DIFFERENT LEVELS- NONE OF WHICH MET THE MANUFACTURERS' SPECIFICATIONS. THEY ALSO NOTED MY BATTERY WAS "SEALED"...IT WAS NOT SEALED AND INDEED NEEDED WATER DESPERATELY.

THIS MORNING I RETURNED TO SPEAK WITH THE MANAGER WHO REVIEWED MY COMPLAINTS AND FAILED TO OFFER ME AS MUCH AS A FREE CUP OF COFFEE FOR MY TROUBLES AND THEIR LACK OF SERVICE. NEEDLESS TO SAY I WILL NOT BE RETURNING TO ANY JIFFY LUBE...YOU WOULD THINK THEY WOULD OFFER A REFUND OR SOME GESTURE TO MINIMIZE MY DISGUST. NO SUCH LUCK. ANY ADVICE- EMAIL ME AT COMPLAINTS.COM_FORM_MAIL_69371# THANKS - KIM SMITH


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