MCI - promised $ 0.42 per minute for calls to India but charged $ 4.83 per minute - received a credit but not for the full amount

Complaints.com received the following consumer message on November 14, 2002:

From:

RE: MCI - promised $ 0.42 per minute for calls to India but charged $ 4.83 per minute - received a credit but not for the full amount

Hi,

I got headache with MCI billing mistakes. I got connected with MCI long-distance on 7/27/02. They promised long distance charges to India per minute is .42cents. It was billed properly upto August month.I was shocked to see my September bill for $462.11.I had a credit balance of $30.11 with them. It was charged per minute $4.83 for India. I Struggled with them to get a credit.

Finally they credited $396.06.But they did not include my credit balance of $30.11 in my account. I talked to them regarding this many times no one is responding and they are behaving very rude. I disconnected my long-distance and switched to AT&T on 9/23/02.

After disconnecting my long distance still I am getting a bill from MCI . I Called them again and told them I switched my long-distance , They told they can't give a credit . If you want you file a case . I don't know how to fight with them .Can you please help me to find a solution in this.

Saravanan Rajusoundra