Sky - television in UK - trouble dealing with customer service - signed contract and stuck with dissatisfaction

Complaints.com received the following consumer message on November 9, 2002:

From:

RE: Sky - television in UK - trouble dealing with customer service - signed contract and stuck with dissatisfaction

I signed a Sky contract because, having been told locally that the only way to get BBC digital was through Sky, I phoned the number I was given and asked Sky to tell me the cheapest rate for BBC digital only with no extras. I was told it was