Teamgps.com - paid for Magellan 750 GPS not received - got refund from credit card company - have yet to hear from TeamGPS

# 15 for May 9, 2003

Complaints.com received the following on May 8, 2003:

From: Margaret Ruff [Email User]

RE: Teamgps.com - paid for Magellan 750 GPS not received - got refund from credit card company - have yet to hear from TeamGPS

To whom it may concern,

On February 11, 2003 I ordered a Magellan 750 GPS system from an on-line store called TeamGPS. According to their web page, this item was in stock. My credit card was billed $1,649.95 on Feb.12th. 30 Days passed and I did not receive the item.

I tried numerous times to e-mail, fax, and call....but I never received a response. (If you try calling, you'll get a recording.) Finally, after another 30 days had passed, I called my credit card company and they refunded my money.

It's now May and to this date, I have yet to hear from TeamGPS. According to their on-line store, (tracking) my order is still pending. This is the first time I have been ripped-off by an online store, but from now on you can bet I will be checking with the Better Business Bureau before I ever order from a retailer I'm not familiar with.

Margaret Ruff

Their mailing address is:

Team GPS

1201 University Ave. Suite 106-335

Riverside, CA

Toll Free: 800-432-9081

Fax: 800-897-5733

email addresses:

Email User and

Email User