Silkies / HCI Direct - billed for pantyhose that didn't order

# 30 for May 20, 2003

Complaints.com received the following business reply on June 16, 2003:

From: CS - Comments [Email User]

RE: Silkies

Good afternoon, You're welcome! We'll be happy to close your mother's account also. Unfortunately, I am unable to locate an account with the information you provided. Has she already received her introductory shipment? Tammi Silkies Customer Service Agent 280

Complaints.com received the following on May 19, 2003:

From: Shannon La Mear [Email User]

RE: Silkies / HCI Direct - billed for pantyhose that didn't order

I received a little card in the mail offering a free pair of hosiery with not purchase or any obligations necessary. So I filled out my name and address. Then a few weeks later, I received a package from Silkies hosiery/HCI Direct Inc. with three pairs of hosiery and a letter saying, "As, promised, your free sample pair is enclosed. As are the two additional pair you ordered for our low introductory price of only $1.00 each."

This is absolutely a scam!! I never ordered anything! There is also no phone # available for me to call and ask what in the heck is going on. My letter says I owe $3.98 and if I don't want them to send them back and send the postage I HAVE TO PAY to an address and they will reinburse me.

Well, this is a total hassle and I shouldn't have to do anything cause I didn't order it! I know if I do nothing I will start receiving collections. I think I will call the better business bureau.

Sincerely, Shannon La Mear

/ Portland, Oregon