2001 GMC Safari - lemon from the manufacturing floor - got rid of truck for 1/2 of its cost 2 years later

Posted on Tuesday, May 13th, 2003 at 12:00am CDT by a969e12f

Company: 2001 GMC Safari - lemon from the manufacturing floor - got rid of truck for 1/2 of its cost 2 years later

Category: Other

# 1 for May 12, 2003

Complaints.com received the following on May 11, 2003:

From: Brian Sharlow [COMPLAINTS.COM_FORM_MAIL_27724#]

RE: 2001 GMC Safari - lemon from the manufacturing floor - got rid of truck for 1/2 of its cost 2 years later

2001 GMC Safari :

This vehicle was a lemon from the manufacturing floor until the day I finally got rid of it for half the cost I paid for it exactly two years later.

It started with unbalanced tires from the factory,grease on the carpet under the mats,door handles not releasing the side and rear doors,defective vanity covers for the driver's seat,faulty catalytic converter baffles,loose heat shield on the muffler rattling,excessive sidewall radial runout on a rear tire,a defective seatbelt receiver on the driver's side,water leaks around the seals of the passenger and rear doors that allowed water to run inside and drench the carpet on several occasions,two decals faded within the first year and the paint started to peel off the bumper in quarter-sized spots.

The cruise control was intermittent at times as was the compass which pointed in the direction of "C" and the out door thermometer which was twenty-two degrees low on three occasions,defective electric locks to name some of the problems.All this in two years and no loaner car or anything.

I was never so glad to get rid of a vehicle before in my life that I almost didn't mind taking a bath on the trade-in value.

I had all this and all the proof and paper-work and the great state of New York claims that the value of the vehicle wasn't diminished by the current problems so therefore I lost my arbitration.It was also due to the efforts of the GMC Corporation and their high-priced lawyer and regional representative present that the dealer's employees were afraid to speak without fear of reprisals.

In all I was treated terribly by GMC who still are afraid to recall any vehicles or admit any flaws.

Brian Sharlow


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