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Company: www.damark.com - waiting long time to receive catalog - upset about Web site outages

Category: Other

# 12 for May 5, 2002

Complaints.com received the following consumer message on May 4, 2002:

From: Richard Butner [COMPLAINTS.COM_FORM_MAIL_28863#]

RE: www.damark.com - waiting long time to receive catalog - upset about Web site outages

My complaint is on DAMARK.COM:

In November 2001 I renewed my membership to Damark. I have bought a computer & other items prior to this date, BUT now I've never recv'd a catalog since before Nov.-2001, and their webpage is always down.

I called them about (6) times now requesting a catalog and they always tell me, they only send them out quarterly. Well it's been since before Nov.-2001 since I've gotten one. So today I called again & the guy says we'll send you a catalog, and I told him I've been hearing that for about a 1/2 a year.

Plus I can't get on the webpage. He says well it's down for some new programming, but will be up soon. I ask what is soon to you, and he said about (2) weeks. I ask him if they were going out of business, or if they're just scamming people now. Obviously he said no.

What is going on with this company anyway????

Dick Butner

COMPLAINTS.COM_FORM_MAIL_28863#