Dry Cleaners ( Are they ever to blame?) - feeling of being taken advantage of by consumer

# 15 for May 22, 2002

Complaints.com received the following consumer message on May 21, 2002:

From: Am [Email User]

RE: Dry Cleaners ( Are they ever to blame?) - feeling of being taken advantage of by consumer

Hello there,

Please can you help me ?

This may look long winded, but it states details of large companies taking advantage of a customer over the past two years.

I sincerely hope that you can help, I do not know what else to do.

I am at the end of my patience.

In 1997/8 I was an undergraduate student, who saved in order to buy what my mum would term ' a good winter coat'. The coat cost