Company: Business Reply

Category: Other

# 11 for May 14, 2002

Complaints.com received the following business reply on September 23, 2003:

From: COMPLAINTS.COM_FORM_MAIL_30391#

RE: business reply

We ship thousands of orders each month. 99% of our customers are satisfied with our products and service. Naturally, we cannot please everybody! This customer was issued a full refund for the backordered products. Karen

ebulkcandy.com

Complaints.com received the following consumer message on May 13, 2002:

From: COMPLAINTS.COM_FORM_MAIL_66843#

RE: EBULKCANDY - paid for entire order, only received a portion of the order - want money back or entire order

IN FEB. I SENT MONEY FOR AN ORDER OF CANDY. I WROTE AND WROTE THEY PROMISE TO SEND IT .THE FIRST FEW LETTERS THEY ADDRESSED SAYING THEY WERE MOVING THEIR WAREHOUSE . THEN NEVER ADDRESSED MY LETTERS AFTER.

MY HUSBAND FINALLY CALLED A RECORDING. HE TOLD THEM ON THE RECORDING ABOUT OUR DISAPPOINTMENT . THE NEXT WEEK (NOW THAT WAS THE END OF APRIL) I GOT PART OF THE ORDER .

I WROTE AGAIN AND TOLD THEM I WAS WAITING FOR THE REST OF THE ORDER OR PLEASE SEND MY MONEY BACK . NEVER HEARD AGAIN. THEY ARE NOT A COMPANY THAT STANDS BY THEIR WORD.