Internet Service Providers, Time Warner Road Runner rude customer service

Time Warner Cable

Television, Cable & Satellite Programs, Other

From: ML Shelton Email User

Date: Sunday, May 06, 2001 07:10 PM Dear Business: a consumer posted the following e-message at Complaints.com. Please respond directly to the consumer, using the consumer's name and e-mail address (as per the From: field above). You may also wish to respond publicly on the Complaints.com site. Just locate this e-message posted in your business's conference and click on the "Reply to" link. (Note: a user registration is required before posting e-messages to the Complaints.com site.)

_____________________ I have had Time Warner Road Runner for my computer access and since they have a monopoly in my area i have no other choices.The service recieved has been 90% rude and customer service issues are never attended to.I hate paying for service under these conditions.I have sent in numerous complaints and have files(over 50) of issues and problems never answered.

These date back to Jan 2001 and for being a TWC customer for years seems to mean nothing to them.When will customers get serviced and not lied to by posting false ads regarding "CUSTOMER SERVICE" and trained/responsible representatives their payroll?