Computer Hardware - Ability Computers "Elements" monitor went bad, warranty not honored

Complaints.com ceived the following e-message on May 21, 2001:

From: wisniewski [Email User]

: Ability Computers

We bought our computer components through Ability Computers during the month

of December 1999. Our "Elements" monitor, purchased through Ability, went

bad in April 2001. Since Ability stated a one year warranty it was up to me

to contact Elements on my own so that they could honor their the year

warranty. I found the Elements web site and contacted them via e-mail. After

two weeks of getting no sponse I went back to their web site and got a

phone number. The phone number was a wrong number the guy on the other end

sounded like he just woke up. It was a private home number as far as I could

gather.

I called Ability to see if they could help. After a little begging they

aged to call Elements and get it straightened out. I told them if they

gave me the number I would call them myself. They fused to give me the

number and said they would handle it. To date they have handled NOTHING.

When I call all I get is the big blow off.