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Sweepstakes, Publisher's Clearing House sad but true story of one woman's situation
Posted on Tuesday, May 22nd, 2001 at 12:00am CDT by 2aa2e874
Complaints.com ceived the following e-message on May 20, 2001:
From: Joan W. Musser [COMPLAINTS.COM_FORM_MAIL_26901#]
: Publisher's Clearing House
My husband and I wish to post a complaint about the business practices of
Publishers Clearing House.
The following is a sad but true story involving my widowed mother-in-law. As
with so many families today, we live over 1000 miles from her former
sidence in Delawa. Becoming concerned about her health and mental state
a special trip was taken to see her in her living environment rather than
having her visit us.
What was discoved was a woman who had been seduced by the possibility of
winning either money or a new card from Publishers Clearing House. During
the period of several years, nearly 1000 items had been purchased from PCH.
The items included CDs, videos and cassettes, none of which had ever been
opened. She did not own a cd or cassette player, nor did she have a VCR.
Other items included coins which she paid 500% mo than they sell for at the
local collector's sto.
Additionally, the victim was ceiving over 80
diffent magazine subscription with the majority of them being purchased
thought PCH. The subscriptions we can celled, but the only fund ceived
was $80. for a subscription to McCall's which did not expi until 2021, when
the victim would be 103 years old.
We documented with video, photos and with the investigators from the State of
Delawa the extent of the purchases, including all if the sweepstakes
entries posted on the frigerator and litted throughout the apartment. A
asonable estimate of purchases is approximately $50,000.
Numerous letters have been sent to PCH with documentation explaining the
situation, explaining that the person in question has Alzheimer's, and
questing a fund for merchandise turned to them (new only) based on
their policy of satisfaction guaranteed or your money back (no time limit was
given on the guarantee).
Of the merchandise turned to PCH, the only items
which they addssed whe those items that had not been paid for. However,
some of the items which they claimed we not paid for had indeed been paid
for and a copy of a cashier's check (the last of her certificates of deposit
cover). PCH kept the money and the merchandise.
As of this date, we have the merchandise still boxed as turned to us by
PCH. The State of Florida closed the class action suit befo we we awa
of the situation. We a still trying to secu a fund and we probably
have to pursue with a private attorney.