Advanced Tele Media cable service, Covington, GA - cable physically cut - twice - there is no lock on cable box to protect cable from being accessed by malicious doers

Complaints.com received the following on March 5, 2003:

From: Email User

RE: Advanced Tele Media cable service, Covington, GA - cable physically cut - twice - there is no lock on cable box to protect cable from being accessed by malicious doers

ADVANCED TELE MEDIA / CABLE SERVICE

sorry, that is Covington Ga. Thanks I am having big problem with ATM cable service. About 6 months ago I came home to find that my cable was not working so I called ATM and sent a tech. out within 2 1/2 days.

No big deal I was with out a TV for a little bit. Comes to find out that some one had actully CUT ( with wire cutters ) my cable form the outside box. The tech fixed it was on his way now last night I come home and the cable is off again I instantly go to the box to check if it has been cut.

Low and behold it is and now they cant send anybody to my Apartment for over a week!!! What gets me is that ANYONE can go over to that box and tamper with it because there is no lock there is a spot to place one yet ATM has not utilized this yet.

ITS SIMPLE PEOPLE IF YOU OFFER A SERVICE YOU HAVE TO PROVIDE IT AT THE SAME TIME. DOES IT MAKE SINCE THAT IM PAYING FOR SOMETHING THAT IS NOT BEING PROVIDED? angry in covington