State Farm / Gerber Collision and Glass, Oak Lawn, IL - Honda Accord Coupe in accident - upset with lack if insurance repairs completed

Complaints.com received the following on March 5, 2003:

From: Email User

RE: State Farm / Gerber Collision and Glass, Oak Lawn, IL - Honda Accord Coupe in accident - upset with lack if insurance repairs completed

I was in a Hi Speed accident almost 3 weeks ago, not my fault either before I tell my story.

So heres something to think about before trying State Farm or Gerber collision experts, I learned they work together to to save them money not quality work to make the customer happy.

I called state farm mentioning that I was in a serious Hi speed accident with a Mack truck with my Honda Accord Coupe they acted like no problem we have a very good body shop so I decided I would use them.

Anyhow the car got towed to them Gerber Collision and Glass in Oak Lawn IL.

They had my car for under 2 weeks when I finally got the call to get it I noticed marks left undone and a tail light cracked on the back left side which I had the bumper replaced from a side hit in to a wall on the express way.

So I showed them that and of course they would fix that to, but as I picked it up my Maintence light was on and small stuff inside light to my clock was out also.

Well having a concussion from the accident not being all there when I picked it didnt help what me out at all.

I took the car home from the start the next day I had a flat tire on the front left side, my tires where not perfect before the accident but they where not balded either which is the case for the front right and a chip in the left side in front to.

So I went to state farm to talk to them about a vibration as I drove the car and lights on inside that WHERE NOT ON BEFORE THE ACCIDENT...

They seemed fine if your not happy take it back which I did ,well the guy who walked me through the problems had every excuse to make not to fix or replace the tire that goes flat over night.He was rude through out the conversation as I was.

He said wear was on the tire which like i said they where not perfect before the accident but they WHERE NOT BALD or chipped in anyway before the truck hit me.

So now Im here having to buy 2 tires cause the car is not drivable they way it is and VERY unsafe on the roads. Besides that I have a light which they said sure will bring it to Honda and see what they say but if its regular maintence I had to pay for it.

So I sit here and write my story cause the car will never be the same after hitting 2 walls and went through 5 or more spins before a stop. Im very very upset to have had a accident as is and then to have to put my OWN money into tires and have it looked at my someone professional before its safe to drive.

Miss Catherine McClellan..3/5/03...