Gito Software - www.gito.com - returned virus protection software in Dec., 2002 - still haven't received refund - no reply yet from Gito

Complaints.com received the following on March 4, 2003:

From: Email User

RE: Gito Software - www.gito.com - returned virus protection software in Dec., 2002 - still haven't received refund - no reply yet from Gito

BETTER BUSINESS BUREAU.

Dear Sir

Last year I purchased some Virus software from Gito Software it was incompatible with Windows 95 and I returned it as Gito suggested and they gave me an RMA #29274 which is their authorization for returns. This was before Christmas and I have sent the following e-mails with absolutely no action on their behalf.

The Better Business Bureau may wish to look into this. I will now be sending a 3rd. e-mail to "Email User", a copy of this e- mail. Regards Mr. Rob Lake

12018 NE 73rd. Street

Kirkland, WA. 98033-8115 E-MAIL #1 From: Email User

To: Email User

Subject: Refund

Date: Mon, 03 Feb 2003 04:36:24 +0000

I returned my purchase using your RMA#29274 before Christmas last year and I have not, as yet, received my credit. How long do I have to wait???? Regards

Rob Lake " Email User " E-MAIL #2 From: Email User

To: Email User

Subject: Refund

Date: Mon, 10 Feb 2003 04:36:24 +0000 IT IS NOW FEB.10-2003 I THINK I AT LEAST DESERVE A REPLY TO THE ABOVE E-MAIL Regards

Rob Lake " Email User "