Vector Home Security System - service cancelled mid-year - billed for the remainder of the year

Complaints.com received the following on March 29, 2003:

From: Jim Long [Email User]

RE: Vector Home Security System - service cancelled mid-year - billed for the remainder of the year

Contract automatically renewed without written notification and approval. Service cancelled mid-year and I was billed for the remainder of the year.

New York's attorney general accused security company of violations of state consumer protection laws that prohibit the use of automatic renewal clauses in consumer contracts unless proper notification and cancellation procedures are provided. Company had to refund customers and allow cancellation of contracts as well as pay a civil penalty.

This issue needs to be addressed nationwide.