Westel DSL - unable to install DSL - tech support isn't helping to solve problems - so switched to Comcast instead

Complaints.com received the following on March 25, 2003:

From: Ricky Vann [Email User]

RE: Westel DSL - unable to install DSL - tech support isn't helping to solve problems - so switched to Comcast instead

I have been talking with your dsl techs for 8 nights, 3 to 4 hours each night to get my dsl installed, all to no avail. Does anyone there even have a clue as to what the h... they're doing?

These techs(?) have crashed my computer twice, wasted many valuable hours of my time and to top it all off, I talked with your supposedly product specialist on 3/25/03 at approximately 8:15pm, some amatuer named 'bobby', who crashed my computer and had the nerve to tell me that there is something wrong with my computer!!!

I am now an AT&T Comcast Broadband customer and I would like to thank you very much for steering me in this direction. Good work guys!

Joann Brown