Company: InstaTrim - www.instatrim.com - paid $ 6.95 for initial shipment - then didn't cancel and was charged almost $ 70 for another two months supply

Category: Other

Complaints.com received the following on March 24, 2003:

From: Sandi Doug [COMPLAINTS.COM_FORM_MAIL_23525#]

RE: InstaTrim - www.instatrim.com - paid $ 6.95 for initial shipment - then didn't cancel and was charged almost $ 70 for another two months supply

RE: -"The InstaTrim program includes:

FREE!! 30 day InstaTrim Sample ( 1 full bottle)

FREE!! On-line interactive weight loss training

FREE!! Weekly Fat loss Tips and Tricks

FREE!! E-book "Weight Loss Secrets Revealed"

FREE!! Meal Plans"

For a small fee of $6.95 for shipping and handling, you can receive all of the above. The catch is that UNLESS you contact them to cancel, they take it upon themselves to charge your credit card almost $70 for another 2 months supply.

As it happened to me, It just appears at your doorstep one day and you've already been charged the fee. Supposedly this is clearly stated when you order your harmless $6.95, 30 day free supply. Funny, I don't recall it being that clear through the several pages of questions you fill out about your physical profile.

They must be afraid that if people are given the option of ordering, their sales would decline. This pushy and underhanded tactic needs to be looked at. I do a large part of my purchasing online, so I am no stranger to the internet. It should not be legal to charge someone's credit card because they DON'T tell you not to. What happened to looking out for the consumer?