Hallmark - didn't allow carts in store - so unable to shop because have 11 month old twins to care for

Complaints.com received the following consumer message on March 23, 2002:

From: Chris & Mel [Email User]

Hallmark - didn't allow carts in store - so unable to shop because have 11 month old twins to care for

I went to our local Hallmark today to purchase Easter gifts for my mother and mother in law. I have 11 month old twins so I loaded them in the cart (like I've done several times before) and head into the store. As soon as I walked in I was told to leave because they didn't allow carts in the store.

Being that I have twin babies who can't walk yet, this is the only way I can get around. So isn't that discrimination? Wouldn't that be the same as telling a handicapped person he couldn't bring the wheelchair in? I've spent a fortune in that store.

Everytime I have to buy gifts that is where I head. I've always taken them in with me before. I'm just furious with this place and will never shop in a Hallmark again and I'll be certain my family and friends don't either.