uBid.com - unhappy with sport sock purchase

Complaints.com received the following consumer message on March 22, 2002:

From: Mikiye Nakanishi [Email User]

uBid.com - unhappy with sport sock purchase

UBID FALSE ADVERTISEMENT: BEWARE

Dear Ubid, March 22, 2002

I was a customer and I feel very strongly that you misadvertised and misled. I have carried on a long dialogue with ubid help where I was always told you were right and I was wrong and after weeks obtained your address. If I make a mistake I accept it but when I am duped, I take deep offense.

I will try to send a copy of this letter to any consumer advocate agencies I can find.

The order number is:

The item is below and was accompanied by a picture showing an assortment of socks.

Features This assortment presents a wide range of sports socks for all outdoor occasions.

b* Nice thick 100% Cotton Crew socks with reinforcedheels and toes. Ideal for hiking, fishing, hunting, working outdoors and any other outdoor activity. Some will be in a variety of colors, adult sizes and thickness. Some are thermal.

* Your typical "White" 100% cotton crew sock common in any athletic activity. Again reinforced heels and toes. some are calf length and some are ankle high.

What I received was 4 plastic bags (24socks) from the same vendor and all men’s knee high crew socks (this was advertised in the women’s apparel section, the ‘adult’ I was told meant both men and women’s socks). Semantically you win but it is misleading. What outraged me is that 12 socks are white, 12 socks are red, all of the same type but of two different colors.

Because the socks are of the same type, exactly the same type, but two different colors, you say they are assorted. This I claim is wrong and does not agree with ‘some…some are thermal…some are calf length, some are ankle high’ and if you say your language and the items sent agree, I say you made a concerted effort to deceive, especially since there was a picture of assorted socks accompanying the description.

I do not want my money back. I want an assortment of sports socks, I want what was advertised and what I paid for.

Mikiye Nakanishi Email User

S.F., CA 94118