1997 Mercury Grand Marquis - intake manifold cracked, dumping all coolant

Posted on Saturday, March 23rd, 2002 at 12:00am CST by 1e9a63ef

Company: 1997 Mercury Grand Marquis - intake manifold cracked, dumping all coolant

Category: Other

Complaints.com received the following consumer message on March 21, 2002:

From: George Richardson [COMPLAINTS.COM_FORM_MAIL_23047#]

1997 Mercury Grand Marquis - intake manifold cracked, dumping all coolant My complaint is identical to one I have already read on this website. I have a 1997 Mercury Grand Marquis with 81,000 miles. It is the 4.6 litre engine with a plastic intake manifold and it cracked right behind the alternator, dumping all of my coolant in about 30 seconds.

No warning. I called two Mercury Dealers in the area. The first one said there had been a VIN specific recall for this problem but my VIN didn't match. The second dealer asked where I get my oil changed. I asked him what that had to do with the intake manifold cracking and he told me it had a lot to do with whether they would try to help me or not.

Until now it has been a good car but I believe it is the last in a long line of Ford products that I will ever buy. Coincidentally, I made the last payment three weeks ago to the day.

George Richardson

Austin Texas


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