123inkjets.com - 4 weeks, and have not received order - can't get status or reply

Complaints.com received the following business reply on June 28, 2002:

From: Juli Caiazzo [Email User]

# 8 for March 18, 2002

Dear Complaints.com,

Beverly Ager did not receive her order, placed January 17th, because the address she provided for delivery was incorrect.

As the package could not be delivered, her order was cancelled on March 20th. She has been fully refunded. This issue has been resolved.

Thank you for this opportunity to respond,

Juli C.

123Inkjets.com

Complaints.com received the following consumer message on March 17, 2002:

From: Chuck and Bev Ager [Email User]

123inkjets.com - 4 weeks, and have not received order - can't get status or reply I ordered ink from 123 Inkjets on Jan. 17, 2002, and have not received the order. Phone is not answered, emails seldom answered and so far, they bring no response.

Beverly Ager