Currys Trowbridge - Dixons Group Plc - return refused 7 days following purchase
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Currys Trowbridge - Dixons Group Plc - return refused 7 days following purchase
Complaints.com received the following consumer message on March 16, 2002:
From: Kanana Martha [Email User]
Currys Trowbridge - Dixons Group Plc - return refused 7 days following purchase I hope you will be able to help.
I bought a TV from Currys in Trowbridge on 22.12.01. Took it back within 7 days, because ASDA had a better deal, which offered 3 years guarantee while Currys was 1 year.
Store Manager refused to take it back, because the TV was not faulty. Dixon's Group have now confirmed this is their policy.
What about Consumer's Right to return, if not satisfied, or obtains a better deal from another competitive retailer. i.e this time ASDA?
What can I do to get my money back and return the TV that has not been used and still boxed?
From: Message Author (click here to email author) Date: Monday, 18-Mar-02 00:00:00 CST Business: Reply Online Consumer: Comment On This |
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