Vital Health - Vital Home - Vital Basics - cancelled Focus Factor membership, but charged again

# 13 for June 29, 2003

Complaints.com received the following on June 28, 2003:

From: Joe Del Raso [Email User]

RE: Vital Health - Vital Home - Vital Basics - cancelled Focus Factor membership, but charged again I would like to find out how to get legal counsel to contact the above company. I ordered Focus Factor and cancelled the order in a reasonable time. With this they sent me memberships to Vital heath and vital home. I cancelled my membership a month or so ago and this company told me they would not charge any more.

Come to find out today while checking my account they pulled out $139.00 again. This has gotten me very angry especially when my rent is do soon and with this charge I am going to be short.

I tried to call them tonight but they were closed. I told them in an email that I wanted the $139.00 refunded by Tuesday July first or I would take legal action against them. Is there anything you can do ? I have some information at home about the company. I am at work as I am writing this. Please let me know what I can do, I am getting sick and tired of having to deal with this. Please feel free to email me at Email User. Or call before 1:30 pm at 617 744 5013.After 2:30 you may call 508 490 2495. Thank you