CVS, Noel Rd., Addison, TX - advertised Shark Vacuum not in stock

# 11 for June 18, 2003

Complaints.com received the following on June 17, 2003:

From: Connie Rickert [Email User]

RE: CVS, Noel Rd., Addison, TX - advertised Shark Vacuum not in stock

TO WHOM IT MAY CONCERN: IN THE SUNDAY JUNE 15TH FLYER FROM CVS IN THE NEWSPAPER A SHARK VACUUM WAS ADVERTISED FOR 59.99. ON TUESDAY I VISITED A CVS ON NOEL ROAD IN ADDISON, TX TO PURCHASE ONE AND WAS TOLD BY THE “MANAGER” HE NEVER HEARD OF THIS PRODUCT AND DID NOT HAVE IT IN STOCK.

I SHOWED HIM THE PRODUCT PICTURED IN THE CVS AD AND HE SAID, “WELL, IF WE DO GET IT-IT PROBABLY WOULD BE FRIDAY.”

HE ACTED LIKE HE COULD CARE LESS, NEVER OFFERED TO CALL ME WHEN IT WAS AVAILABLE! THIS IS LOUSY CUSTOMER SERVICE NOT TO MENTION DISHONEST ADVERTISING!

MY TIME IS VALUABLE. I QUIT SHOPPING ECKERDS FOR THE SAME REASON-ADVERTISE A PRODUCT AND NEVER HAVE IT IN STOCK. DON’T THE MANAGERS OF EACH STORE EVER READ THEIR OWN ADS??? PLEASE RESPOND : CONNIE RICKERT

DALLAS,TX 75248