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Company: Samsung Microwave Oven - model No. CK98F - electronic switches not working

Category: Other

# 20 for June 13, 2003

Complaints.com received the following on June 12, 2003:

From: A K Sengupta [COMPLAINTS.COM_FORM_MAIL_30421#]

RE: Samsung Microwave Oven - model No. CK98F - electronic switches not working

SAMSUNG MICROWAVE OVEN MODEL NO. CK98F / ELECTRONIC SWITCHES NOT WORKING

DEAR SIR I HAVE PURCHASED A MICRO OVEN IN APRIL 2002 FROM DEPAK ELECTRONIC KANPUR. BUT WITHIN 01 YEAR THE ELECTRONIC OPERATION BUTTENS OF MY OVEN NOT WORKING FOR 02 TIMES FOR THAT I BROUGHT THE HEAVY OVEN 01 TIME TO SERVICE STATION WHICH IS 150 KM. FROM MY RESIDENCE . IN SERVICE STATION THEY HAVE RECTIFIED BUT AFTER 02 MONTH OF RECTIFICATION THE ELECTRONIC SYSTEM IS AGAIN NOT WORKING. AFTER TALKING TO SERVICE STATION KANPUR THERE RESPONSE IS POOR. PLEASE TELL ME IS IT POSSIBLE TO BRING THE OVEN 150 KM. FROM MY RESIDENCE TO SAMSUNG SERVICE STATION KANPUR. PLEASE CONVEY MY COMPLAINT TO SAMSUNG KOREA OFFICE &SAMSUNG INDIA OFFICE . YOURS TRULY AK.SENGUPTA 1285 LAJPAT KUNJ UPPC NAGAR, GAIL ,DIBIYAPUR AURIA , U. P.