Direct Gardening mail order - 3 of 36 dedum plants survived - mailed plants 4-6 weeks late

Complaints.com received the following consumer message on June 8, 2002:

From:

RE: Direct Gardening mail order - 3 of 36 dedum plants survived - mailed plants 4-6 weeks late

I'm on my fourth set of plants from a mail order nursery called Direct Gardening. They have sent weak stock, some of which is already dead upon arrival.

For example, only 3 of 36 sedum plants survived. They mailed the plants 4 -6 weeks late (after our first snow, for example) and although they "guarantee" their stock, I'm two years into the project with very few establilshed plants. Has anyone else dealt with this company?

Paul