Compaq laptop - bought from CompUSA San Francisco - disk crashed - need warranty fix

Complaints.com received the following consumer message on June 1, 2002:

From:

RE: Compaq laptop - bought from CompUSA San Francisco - disk crashed - need warranty fix

I bought a Compaq laptop Pressario1800 from CompUSA in San Francisco on April 2, 2000 and took an

international 3 year warranty paying $599.

Now I am in Trivandrum, Kerala India and my hard disc crashed when I approach the Compaq dealer here he says inspite of my showing your receipt stating I have 3 year International Warranty, that they need a confirmation from you or the Compaq. My receipt no. is 271557 Serial 1v02dc169314

Please do the needful to enable me to get my hard disc replaced at the earliest.

Thanking you

Yours Sincerely

Sambasivan Uma Devi

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