Stores, Electronics, Best Buy, Toledo, OH - Kingston Technology purchase : didn't receive rebate from Kingston

Complaints.com received the following e-message on June 6, 2001:

From: Email User

Failure to provide rebate

In December of last year I purchased a computer from Best Buy in Toledo OH.

There were quire a few rebates available when purchased.; All of the rebates

have been received with the exception of one, that being a $20.00 rebate for

64K memory from Kingston Technology.

On 5/8/01 I contacted Kingston about the rebate which would have been roughly

20 weeks from the date submitted. After a couple of e-mails & telephone

conversations I was told by Alex Roelofs that their rebate processing firm

had received the rebate, processed it and had mailed the check, however it

was returned for a bad address. Alex said he would contact the processer and

take care of the address problem (there was nothing wrong with the address

they had on file and my address)

On 5/17/01 I contacted Kingston informing them that the rebate had NOT been

received. There was no response to that e-mail

On 5/24/01 I contacted Kingston informing them that the rebate had NOT been

received. There was no response to that e-mail.

On 5/31/01 I contacted Kingston informing them that the rebate had NOT been

received. There was no response to that e-mail

I would like Kingston live up to the rebate offer.